Project Management & Customer Service

Name: Aura Brand Solutions
Price range: $

Working together & putting you first

At all times we'll pro-actively manage your project. We'll be on hand to help you each step of the way and quickly solve problems when they arise. Everything we do is focused on you and your needs. Together we'll find the best fit for your business.

Our staff make it all happen.
Their approach & expertise are what help make us different.

Knowledgeable, experienced and customer focused, they will form part of your dedicated project & account management team. This team will support you from project set-up to ongoing aftercare, providing a friendly and responsive service.

From the start we'll ensure we roll out your brand & image with speed & efficiency. Working with you and your other suppliers, expertly managing your project at every stage.

The team will manage the logistics of the project, carefully planning and coordinating the scope of works, resources, production requirements and third parties around operational schedules and meeting deadlines.

Your project manager will keep all the parts moving, communicating with all our teams, making sure standards are maintained from start to finish.

They'll ensure quality, safety, costs and project progress are measured and communicated at all times. Briefing and debriefing teams in the field and in the office. We'll review and reduce risks to maximise project success and keep it on track.

Aura Project Manager train sign-off procedure with client

Making sure we hit the target. Each and every delivery and installation is recorded. We get your sign-off on site and collect proof of posting data and images.

Our IT systems are integrated from enquiry and point of order, through production and on to implementation in the field. All our teams get their workload via mobile device, reporting back in real-time when the job is done. Project management tools and portals mean you can keep an eye on progress too.