As an authorised manufacturer for our key train livery material suppliers including 3M, Avery Dennison and PPG, Aura Graphics is able to offer comprehensive warranty and support services designed to keep your operating costs low.
It is important to note that some warranties in the market today, only cover the replacement value of the original material and not the cost of reprinting, refinishing, removing the failed material or re-applying a replacement graphic.
That peace of mind and level of support only comes from the larger material manufacturers such as 3M and others. That’s where our warranty and support services come in.
Flexible warranty & support – predictable costs
Aura Graphics offers a range of train livery warranty and support contracts. In the early stages of working with you we will want to understand not only your train livery requirements but also how you budget for support. Once we have a view of the materials and processes that will be employed to meet your requirements, we will then be able to discuss the most appropriate warranty and support options available.
Our objective will be to keep your support costs low and predictable enabling you to plan your budgets with confidence.
Quick Response - damage management service
We offer a unique quick response service to manage on-site repairs, graffiti removal and livery maintenance. This service gives you the benefit of quickly and cost effectively reacting to accident damage and vandalism ensuring attacked units are repaired and back in service in the fastest possible time and avoiding operator penalties.
Our experienced and skilled paint graphic repair teams, based nationwide are equipped to attend your designated site as required. Options are available for flexible contract periods, service level agreements, response times and stock-holding of spare components. Daily on-line reporting completes package to keep you in picture by allowing monitoring of all planned and completed work and budget spend.